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Terms & Conditions and Privacy Policy

Know Your Rights, Understand the Rules

Terms & Conditions and Privacy Policy

Clear terms, trusted policy. Your peace of mind is our priority.

By using our website/services, you agree to the following terms:

  • Usage Policy

    All website content belongs to Lane Consultancy

    Do not copy, modify or resell without written permission

    Services must be used only for legal purposes

  • Service Engagement

    Project scope, timelines & pricing are confirmed before start

    Any additional requests may incur extra charges

    We reserve the right to accept or reject projects

  • Payment Terms

    Payments must be made as per agreed schedule

    Delayed payments may affect delivery timeline

    No refund once work has begun, except under rare review-based approval

  • Limitation of Liability

    We are not liable for business losses, campaign outcomes, hosting failures or third-party platform issues.

  • Intellectual Property

    All designs, software & digital materials belong to Lane Consultancy unless transfer is agreed in writing.

  • Confidentiality

    Both parties must maintain confidentiality of shared data, documents & strategies.

  • Service Termination

    Terms are violated

    Payments are delayed

    Illicit or harmful content is involved

  • Jurisdiction

    All legal matters fall under the laws & courts of India unless agreed otherwise.

Lane Consultancy is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store and secure the information shared with us through our website and services.

  • Information We Collect

    Personal details: Name, Email, Phone, Company information

    Service related details for telecalling, design, development and marketing projects

    Website usage data: IP, browser, device information

    Documents or assets shared for project execution

  • How We Use This Information

    To provide telecalling, BPO, design, development & marketing services

    To respond to queries, proposals and communication

    To improve our website and service effectiveness

    For internal records, analytics and report generation

    To share promotional updates only with your consent

  • Data Protection & Security

    We follow standard security protocols to safeguard data. However, no system is 100% secure and we cannot guarantee absolute protection.

  • Information Sharing Policy

    Required to deliver services

    Required by legal authorities

    With trusted vendors under confidentiality

  • Your Rights

    Access to your stored data

    Updates or corrections

    Removal of information (as per law)

    Opt-out from marketing communication

  • Cookies & Tracking

    Our website may use cookies to analyse usage patterns. You may disable cookies in browser settings.

  • Policy Updates

    This policy may be updated periodically. Continued use implies acceptance.

  • Contact for Queries

    Email: [info@laneconsultancy.in]

    Address: [No.67, MH road, Perambur, Chennai - 600011]