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Terms & Conditions and Privacy Policy
Clear terms, trusted policy. Your peace of mind is our priority.
By using our website/services, you agree to the following terms:
Usage Policy
All website content belongs to Lane Consultancy
Do not copy, modify or resell without written permission
Services must be used only for legal purposes
- Service Engagement
Project scope, timelines & pricing are confirmed before start
Any additional requests may incur extra charges
We reserve the right to accept or reject projects
- Payment Terms
Payments must be made as per agreed schedule
Delayed payments may affect delivery timeline
No refund once work has begun, except under rare review-based approval
- Limitation of Liability
We are not liable for business losses, campaign outcomes, hosting failures or third-party platform issues.
- Intellectual Property
All designs, software & digital materials belong to Lane Consultancy unless transfer is agreed in writing.
- Confidentiality
Both parties must maintain confidentiality of shared data, documents & strategies.
- Service Termination
Terms are violated
Payments are delayed
Illicit or harmful content is involved
- Jurisdiction
All legal matters fall under the laws & courts of India unless agreed otherwise.
Lane Consultancy is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store and secure the information shared with us through our website and services.
- Information We Collect
Personal details: Name, Email, Phone, Company information
Service related details for telecalling, design, development and marketing projects
Website usage data: IP, browser, device information
Documents or assets shared for project execution
- How We Use This Information
To provide telecalling, BPO, design, development & marketing services
To respond to queries, proposals and communication
To improve our website and service effectiveness
For internal records, analytics and report generation
To share promotional updates only with your consent
- Data Protection & Security
We follow standard security protocols to safeguard data. However, no system is 100% secure and we cannot guarantee absolute protection.
- Information Sharing Policy
Required to deliver services
Required by legal authorities
With trusted vendors under confidentiality
- Your Rights
Access to your stored data
Updates or corrections
Removal of information (as per law)
Opt-out from marketing communication
- Cookies & Tracking
Our website may use cookies to analyse usage patterns. You may disable cookies in browser settings.
- Policy Updates
This policy may be updated periodically. Continued use implies acceptance.
- Contact for Queries
Email: [info@laneconsultancy.in]
Address: [No.67, MH road, Perambur, Chennai - 600011]